Analyst, Global Support Workforce Planning

📋 Description

• Forecasting, capacity, and scheduling models for global support
• Collaborate with BPO partners to translate demand into staffing
• Build dashboards and analytics to support staffing decisions
• Improve planning processes and operate efficiently

🎯 Requirements

• 2+ years in planning/forecasting or related analytics
• SQL and Python proficiency
• AI fluency for analysis
• Strong business acumen and stakeholder communication
• Bachelor's in related field; advanced degree a plus

🎁 Benefits

• Extended health, dental, life and disability
• Mental health benefits
• Family building benefits
• Child care and pet benefits
• Lyft Health Savings Account access
• RRSP with company match