Sr Staff Product Manager – AI Monetization (Pricing  Packaging)

📋 Description

• The Sr Staff Product Manager drives strategic alignment across ServiceNow's product portfolio by
• You bridge customer insights, technical product management, and commercial strategy—connecting
• Focus: understand adoption blockers, translate them into product direction and pricing/packaging
• Pricing Strategy & Packaging: Partner with Pricing Strategy and BU product organizations to
• Influence packaging strategy by translating customer insights into recommendations and go-to-market
• Drive cross-BU alignment on how AI Platform products bundle within the broader

🎯 Requirements

• 12+ years of product/program management in technically complex environments; 5+ years driving
• Deep customer engagement expertise—proven track record conducting research, managing advisory
• Technical fluency in AI/ML—ability to understand AI capabilities, infrastructure requirements, and
• Pricing and packaging strategy experience—familiarity with SaaS packaging models, consumption-based
• Demonstrated ability to drive alignment without authority—influencing across independent teams with
• Strategic communication—ability to translate technical complexity and customer needs into

🎁 Benefits

• FD21 compensation details included; base pay for positions in the location ranges from $190,900 to