CRM Specialist - Engagement and Adoption

📋 Description

• Build and optimise automated lifecycle journeys across email, SMS, push, and in-app channels
• Execute, monitor and measure CRM campaigns and their success
• Collaborate with Product, Marketing, and Data teams for on-time delivery
• Communicate campaign performance and results to stakeholders
• Leverage data feedback to optimise campaigns and personalise messaging
• Develop segmentation strategies for key customer audiences

🎯 Requirements

• 2+ years of hands-on CRM campaign experience
• Experience with marketing automation platforms; Braze preferred
• Proficiency with Google Workspace and tools like JIRA, Miro, Confluence
• Attention to detail and strong stakeholder management
• Ability to use AI tools to speed up tasks and processes
• Strong time management and passion for tech impact

🎁 Benefits

• Hybrid work arrangement balancing office and remote
• Learn from industry experts and on-the-job opportunities
• Flexible leave patterns and supportive culture