ChicagoFull TimeOther
Remotely
account managementcustomer retentionstrategic planningsaasstakeholder managemententerprisebusiness & managementcross functional collaboration
Job Description
📋 Description
- Customer Success Executive - Dedicated role will play a critical part in growth and retention for
- You will report to the Director, Customer Success and partner with cross-functional teams to
- You will focus on complementing Okta’s innovations and capabilities with customers’ priorities to
🎯 Requirements
- 10+ years in customer success, account management, or consulting with large enterprises (SaaS tech
- Proven track record delivering and scaling exceptional customer experience and raising personal
- Strong emotional intelligence and executive relationship development.
- Excellent presentation, communication, and project management skills at the C-level.
- Strong listening, analytical skills, and ability to uncover customer priorities and needs.
- Collaborative, cross-functional mindset to win as a team; ability to resolve escalations with
🎁 Benefits
- Support for well-being and a focus on diversity and social impact.
- Comprehensive Total Rewards with equity where applicable, plus health benefits and 401(k).