Store Operations Manager (GM)
Insomnia CookiesKansas CityFull TimeOperations
Remotely
excelcustomer serviceinventory managementretail managementms teamsapplicant tracking systemms outlook
Job Description
📋 Description
- Hire, coach and develop a diverse part-time hourly staff
- Lead service components: food quality, customer service, store cleanliness
- Establish a culture of excellence; support growth and opportunity
- Manage and audit inventory for proper controls
- Create and execute local marketing drops
- Drive in-store recognition programs/contests
🎯 Requirements
- 3+ years of management/leadership in restaurant or retail
- Availability for 2-3 mid-to-late shifts Thu-Sun
- Player-coach leadership style
- Hospitality mindset and customer service focus
- Technical acumen with restaurant/retail software; MS Outlook, Excel, MS Teams
- Experience with an Applicant Tracking System
🎁 Benefits
- Competitive base pay + quarterly bonus
- $50/month cellphone data plan stipend
- Medical, dental, vision, and pet insurance
- 401K with company contribution match
- 2 weeks paid vacation + wellness days + sick leave
- Cookie College training platform access