EOS (Enhanced Operational Services) Coordinator

📋 Description

• Manage EOS mailbox allocations and onsite counselling clinic affiliate placements
• Coordinate with client success and teams for case allocations and management
• Handle placements, resignations, and terminations of therapists at onsite clinics
• Receive clinic request forms and source affiliates within requested Turnaround Time (TAT)
• Create affiliate bios to share with client companies
• Induction/training of new onsite therapists and onboarding before clinic start

🎯 Requirements

• 5 years+ in an administrative position
• Google proficiency
• Proficiency with MS Word, PowerPoint and Excel
• Experience with Genesis system
• Ability to handle pressure and work in a team
• Strong, proactive, customer-focused mindset

🎁 Benefits

• Flexible to attend meetings outside standard hours to accommodate global clients
• Remote work considerations with reliable Wi-Fi and backup power