Pharmacy Technician Refill Calls
ShieldshealthsolutionsRemotely
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Job Description
📋 Description
- Handle inbound pharmacy calls and outbound refill reminders
- Guide patients through the refill process with professionalism
- Collaborate with pharmacists, clinicians, and internal teams
🎯 Requirements
- Active WA or OR pharmacy technician license
- National certification (PTCB or NHA)
- 3+ years pharmacy technician experience (refills, claims adjudication, clinical collaboration)
- Strong data entry and software skills
- Solid customer service and confidentiality adherence
🎁 Benefits
- Medical, dental, vision insurance starting day one
- 401(k) with match, PTO, holidays
- Paid parental leave, short-term disability
- Professional development and wellness programs