Customer Success Enablement Manager - EMEA

📋 Description

• Identify and communicate the EMEA CSM readiness needs
• Understand day-to-day of the CSM role to guide programs
• Communicate to align stakeholders and show impact
• Equip EMEA CSMs with product knowledge and processes
• Use data to decide initiatives and measure program impact
• Collaborate with enablement teams on programs

🎯 Requirements

• Initiative is the top trait; share examples or ideas
• Charismatic, empathetic, and product-savvy
• Ability to work with a technical audience
• Deliver results in a fast-moving, matrixed environment
• Deep understanding of customer success and enablement
• Strong communication and executive presence

🎁 Benefits

• Global, diverse team culture
• Immersive in-person onboarding
• Equity, bonus where applicable
• Comprehensive healthcare and PTO