Systems Support

📋 Description

• Receive, review, and service support tickets
• Troubleshoot system/operational issues
• Route tickets to Tech teams for resolution
• Monitor business-critical processes
• Perform authorized operational fixes
• Support Autotime activities

🎯 Requirements

• Hands-on Autotime experience required
• Experience with Control-M and automated job mgmt
• Familiarity with Service Central or similar
• SQL knowledge for querying and troubleshooting
• Autotime config or timecard troubleshooting
• Strong troubleshooting/analytical skills

🎁 Benefits

• Enterprise systems: Autotime, Control-M, SQL, Service Central
• Structured initial training
• Hands-on experience with critical applications
• On-call rotation for after-hours support