Enterprise Implementation Manager

📋 Description

• Own a portfolio of enterprise accounts as the primary point of contact and accountability
• Lead customer onboarding, implementation, and technical delivery workstreams from kickoff through
• Project-manage new data connector builds, platform configuration, data orchestration, and related
• Lead recurring client meetings, status updates, Quarterly Business Reviews, Executive Business
• Build and maintain trusted relationships with executive, operational, clinical, and technical
• Monitor account health using customer usage, engagement, feedback, and other relevant signals

🎯 Requirements

• Bachelor's degree in a relevant field.
• At least 3 years of experience leading account implementation and customer success processes within
• Experience with healthcare data integration, particularly claims and clinical data, is highly
• Strong knowledge of project management and customer success principles, methodologies, tools, and
• Extensive healthcare industry experience, including population health and value-based care, with
• Demonstrated ability to manage an ongoing portfolio of client relationships rather than focusing

🎁 Benefits

• Salary: $100,000–$156,000 per year.
• Competitive compensation and comprehensive benefits.
• Flexible Time Off.
• Employee-driven programs supporting personal and professional development.
• Opportunities to work within a diverse, talented, energized, and purpose-driven community.
• Opportunity to contribute to technology-driven transformation within the healthcare industry.