Head of Operations for eCom DTC brand

📋 Description

• Own end-to-end back-end operations: supply chain, inventory planning, manufacturing relations
• Build scalable operating systems, processes, and SOPs with clear ownership, documentation
• Establish and maintain an operational knowledge base in Notion; continuously improve processes as
• Develop accurate inventory systems of record, PO calendars, and processes to improve visibility and
• Build reliable reporting and a single source of truth for weekly leadership metrics (inventory
• Create automated subscription and channel revenue reporting; develop a concise weekly ops scorecard

🎯 Requirements

• At least 3 years of operations experience within a physical-product, e-commerce, or DTC business.
• Experience in a high-growth environment; experience with brands generating $20M–$50M annual revenue
• Direct experience across multiple operational functions: supply chain, inventory, 3PL/fulfillment
• Proven track record in building a department, operating system, reporting infra, or other
• Strong understanding of physical-product ops: lead times, POs, landed costs, inventory
• Experience hiring, onboarding, managing, developing, and exiting team members; strong leadership

🎁 Benefits

• Fully remote position with distributed operating environment.
• High ownership and autonomy over operational infra and organizational development.
• Opportunity to shape supply chain, reporting, systems, hiring, and processes in a high-growth DTC
• Significant leadership scope to build and develop a team of 4–6 functional owners.
• Potential equity discussion after 12 months, contingent on performance.
• Opportunity to progress toward a COO-level role as teams mature.