Head of Operations

📋 Description

• Own end-to-end back-end operations, including supply chain, inventory planning, manufacturing
• Build and maintain scalable operating systems, processes, and SOPs with clear ownership and
• Establish and maintain an operational knowledge base in Notion; continuously improve processes as
• Develop accurate inventory systems, PO calendars, and processes that improve visibility and stock
• Build reliable reporting and a single source of truth for weekly leadership metrics (inventory
• Create automated subscription and channel revenue reporting; develop a concise weekly operations

🎯 Requirements

• At least 3 years of operations experience within a physical-product, e-commerce, or DTC business.
• Experience in a high-growth environment, ideally $20M–$50M annual revenue.
• Direct experience across multiple operational functions (supply chain, inventory, 3PL/fulfillment
• Demonstrated experience building departments, systems, and reporting from the ground up.
• Strong knowledge of physical-product operations (lead times, POs, landed costs, inventory
• Hands-on with hiring, onboarding, managing, developing, and exiting staff.

🎁 Benefits

• Fully remote position with distributed operating environment.
• High ownership and autonomy over operational infrastructure and organizational development.
• Opportunity to shape supply chain, reporting, systems, hiring, and processes in a high-growth DTC
• Potential equity discussion after 12 months, contingent on performance.
• Path to COO-level role as functional leaders manage domains.
• Direct visibility into business performance and measurable improvements in efficiency, inventory