Technical Services Engineer

📋 Description

• Provide high-quality technical support in healthcare IT
• Serve as primary contact for users and customers
• Lead implementation activities from kickoff to completion
• Coordinate projects and communicate with customers
• Participate in rotating on-call support
• Collaborate with IT, Product, Engineering to solve issues

🎯 Requirements

• 5+ years IT support or technical services
• Bachelor’s in IT/Healthcare Informatics or equivalent
• Experience in healthcare IT environments
• Strong customer service and relationship skills
• IT infrastructure, networking, troubleshooting knowledge
• Windows/Linux, PC/server hardware, CLI expertise

🎁 Benefits

• Full-time remote position
• Exposure to healthcare IT systems and standards
• Cross-functional collaboration with IT, Product, Engineering