Head of Operations for eCom DTC brand

📋 Description

• Own end-to-end back-end operations, including supply chain, inventory planning, manufacturing
• Build scalable operating systems, processes, and SOPs with clear ownership, documentation
• Establish operational knowledge base in Notion; continuously improve processes as the business
• Develop accurate inventory systems of record, PO calendars, and processes to improve visibility and
• Build reliable reporting and a single source of truth for weekly leadership metrics (inventory
• Create automated subscription and channel revenue reporting; develop a concise weekly operations

🎯 Requirements

• At least 3 years of operations experience within a physical-product, e-commerce, or
• Experience in a high-growth environment; ideally supporting or scaling a brand generating
• Direct experience across multiple operational functions (supply chain, inventory, 3PL/fulfillment
• Proven ability to build departments, operating systems, hiring processes, reporting infra, or other
• Strong understanding of physical-product ops (lead times, POs, landed costs, inventory
• Experience hiring, onboarding, managing, developing, and exiting team members.

🎁 Benefits

• Fully remote position with distributed operations flexibility.
• High ownership and autonomy over operational infrastructure and organizational development.
• Opportunity to shape supply chain, reporting, systems, hiring, and processes within a high-growth
• Significant leadership scope with potential to build a team of 4–6 functional owners.
• Equity conversation after 12 months, contingent on performance and COO-level criteria.
• Opportunity to progress toward a COO-level role as teams become independent.