eCom Operations Manager

📋 Description

• Own and continuously improve day-to-day operations, ensuring priorities, processes, and workflows
• Build, document, implement, and optimize SOPs and internal systems for scalable growth.
• Coordinate supply chain, logistics, and other eCommerce operational activities to maintain
• Identify bottlenecks and develop practical solutions to improving operations.
• Introduce organization and structure across teams and processes; coordinate cross-functional
• Support recruiting activities, candidate coordination, interviewing, and team growth.

🎯 Requirements

• 3+ years of operations management experience in a DTC or eCommerce business.
• Proven experience creating, implementing, documenting, and improving SOPs and systems.
• Strong organizational and project coordination skills; capable of handling multiple priorities.
• Experience in fast-paced, high-growth environments with evolving processes and priorities.
• Strong problem-solving abilities with a practical, solutions-oriented approach.
• High autonomy and comfort working with limited supervision.

🎁 Benefits

• Ownership within a fast-growing DTC health and wellness business.
• Autonomy and visibility into business operations and growth.
• Opportunity to build and improve systems, processes, and SOPs from the ground up.
• Fast-paced, high-performance environment focused on execution and impact.
• Collaboration with a global team of operators across multiple functions.
• Significant opportunity to influence how the organization scales and evolves.