Supervisor, Spaceport Operations
SpaceXRemotely
customer serviceoperations managementhr managementhospitalitytrainingoutlookmicrosoft office
Job Description
📋 Description
- Oversee Spaceport operations including strategy and execution leasing/traveler housing program
- Monitor quality and consistency of Spaceport operations by setting and enforcing standards
- Train staff on customer service, anticipating guest needs and problem resolution
- Enforce proper safety practices with staff and leads
- Coordinate and enhance time management for team
- Monitor financial activities for Spaceport operations strategically driving revenue and improving
🎯 Requirements
- High school diploma or equivalency certificate
- 3+ years of leadership experience within the hospitality or transportation industries
- Bachelor's degree in hospitality
- 5+ years of leadership experience within the hospitality or transportation industries
- Experience opening new operations and/or creating operational procedures from the ground up
- Advanced knowledge of customer service and problem resolution
🎁 Benefits
- Must be willing to travel to other SpaceX locations for significant/extended periods of time as
- Willingness to relocate to Starbase, Texas with potential for shift work in a remote location
- Schedule varies based on site operational needs, extended hours and weekends could be required
- Ability to lift up to 25 lbs. unassisted
- Ability to stand for long periods of time