Sr. E-commerce Ops Manager

📋 Description

• Own the Shopify and Shopify Plus ecosystem, including product catalogs, collections, tags, product
• Establish and continuously improve structured Stage → Approve → Test → Deploy processes, including
• Lead, coach, and develop a team of approximately five employees and contractors across UX
• Partner with Marketing, Supply Chain, Customer Care, Performance, and other stakeholders to
• Own the operational execution of e-commerce launches, ensuring assets, systems, teams, approvals
• Establish repeatable SOPs, training materials, project workflows, and operating processes that

🎯 Requirements

• Experience: 6+ years of e-commerce operations experience, ideally within a DTC or high-growth
• Platform Expertise: Proven hands-on experience managing Shopify and Shopify Plus, as well as Amazon
• E-commerce Tools: Familiarity with Klaviyo, Loop or Recharge, After-Sell, Looker, and Triple Whale
• Leadership: Demonstrated ability to lead remote or distributed teams, conduct performance reviews
• Project Management: Strong experience managing complex e-commerce projects, launches, deployments
• Launch & Governance Expertise: Experience owning end-to-end DTC product launches and operating

🎁 Benefits

• Salary: $125,000–$165,000 annually, depending on experience and location.
• Remote Work: Fully remote position within the United States, with flexibility to work from home.
• PTO & Holidays: 15 days of PTO plus 10 paid U.S. holidays annually.
• Healthcare: Comprehensive medical, dental, and vision coverage.
• Retirement: 401(k) plan with a competitive company match.
• Employee Perks: Exclusive discounts on company products.