Coordinator Digital (m/f/d) - Bilingual (German, English & Spanish)

📋 Description

• Manage customer inquiries via phone, email, or video calls
• Assist customers with vehicle rental and pickup questions
• Verify customer information and provide related assistance
• Offer technical support during key pickup and troubleshoot self-service issues
• Collaborate with SIXT branches across countries
• Make calls to promote additional sales and improvements

🎯 Requirements

• Customer Orientation: anticipate needs and ensure satisfaction
• Language Proficiency: Fluent in German, English and Spanish
• Effective Communication: clear and persuasive
• Flexibility: able to work night shifts
• Teamwork: collaborate in an international environment
• Solution-Focused: identify problems and propose solutions

🎁 Benefits

• Permanent Contract
• AI at your fingertips with Claude by Anthropic and SIXTgpt
• Competitive salary and growth opportunities; €19,200/year + €300 monthly bonus + €60 telework + 30%
• Flexible Remote Work Model: work from anywhere in Spain
• Work-Life Balance: birthday day off and anniversary vacation days
• Flexible Compensation: private health insurance, childcare support, restaurant card