IT Systems Administrator

📋 Description

• Diagnose and resolve IT issues; provide service excellence.
• Entry-level technical assistance to end-users.
• Answer IT support calls from staff via phone or MS Teams.
• Escalate complex problems to City/Equus IT as needed.
• Submit and respond to IT-related tickets.
• Perform basic troubleshooting/setup for computers and mobile devices.

🎯 Requirements

• Associate degree in IT or equivalent experience.
• 1-3 years in a helpdesk, desktop, or network-related role.
• Remote technical support experience.
• Ability to diagnose/troubleshoot remotely.
• Excellent communication and interpersonal skills.
• Attention to detail and accuracy; able to work independently or in a team.

🎁 Benefits

• Confidential information handling per EEO guidelines.
• Equus Workforce Solutions promotes diversity and equal opportunity employment.