Associate Client Success

📋 Description

• CSMs own long-term relationships with Bazaarvoice clients.
• Pro-active role managing a portfolio of 70-80 accounts across North America.
• Advise clients on strategies to maximize value via Bazaarvoice products and UGC.
• Drive adoption and measure ROI through strategic recommendations.
• Collaborate with cross-functional teams to ensure client outcomes.

🎯 Requirements

• 2-4 years in account management or client success (US client focus preferred).
• Strong time management, organization, prioritization.
• Ability to manage high volume of accounts concurrently.
• Proficient with Microsoft Office and Google suites.
• Excellent oral/written presentation skills; C-level communication capable.
• Customer-centric mindset with willingness to go the extra mile.

🎁 Benefits

• Flexible afternoons/evenings (IST 2:30pm-11:30pm).
• Collaborative, global team exposure.