Customer Value Architect
MixpanelRemotely
Listed on 3 job boards, which is a stronger signal than one board alone.
aillmsall otherfunnel analysisdashboard designdata modelsproduct metricsretention modelingmcp based workflows
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Job Description
📋 Description
- Own value plan for accounts in your book and connect business problems to outcomes.
- Build relationships with business and technical stakeholders and map Mixpanel capabilities to
- Support discovery of priorities, turning insights into adoption plan updates.
- Collaborate with Account Executives and renewals to drive expansion and renewal evidence.
- Lead enablement sessions on dashboards, funnel analysis, and retention modeling.
🎯 Requirements
- Experience in customer success, consulting, or related field supporting B2B SaaS accounts.
- Track record building relationships across business and technical stakeholders.
- Ability to translate data concepts and product metrics to non-technical stakeholders.
- Growing experience linking product usage to customer ROI.
- Comfort with adoption plans aligned to customer goals.
- Hands-on experience with AI or agentic tooling beyond casual use (e.g., MCP-based workflows or LLM
🎁 Benefits
- Comprehensive Medical, Vision, and Dental Care
- Mental Wellness Benefit
- Generous Vacation Policy & Additional Company Holidays
- Enhanced Parental Leave
- Volunteer Time Off
- Additional US Benefits: Pre-Tax Benefits including 401(K), Wellness Benefit
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