Manager, Revenue Cycle (Post-Appeals)

📋 Description

• Oversee day-to-day operations of the Unresponded team (offshore/onshore) and lead post-appeal
• Monitor and drive resolution of all post-appeal payer responses across plans, ensuring timely
• Identify backlog drivers and develop strategies to reduce aging unresponded appeals and meet SLA
• Partner with technology and systems teams to define, prioritize, and implement workflow improvements
• Collaborate with Denials & Appeals teams to escalate, document, and feed back errors into the
• Manage performance of direct and indirect reports with goal-setting, coaching, and development

🎯 Requirements

• Bachelor’s Degree in related field or equivalent experience
• Minimum 5 years managing large teams in billing, denials management, or revenue cycle ops in
• Experience managing large remote/offshore teams
• Strong knowledge of commercial/non-commercial payer plans, appeals, and post-appeal workflows
• Familiarity with multiple payer portals; AMD experience preferred
• Experience cross-functionally with technology/systems teams to drive workflow improvements

🎁 Benefits

• Competitive benefits package including medical, dental, vision, life and disability coverage
• 401k, commuter benefits, fertility care benefits, and employee referral program
• Company information and resources available on www.natera.com