Child Care Client Services Specialist

📋 Description

• Determine eligibility for families requesting services and enroll them in child care.
• Handle paperwork, data entry, and file management for assigned cases.
• Provide information about quality child care and assist families with resources.
• Communicate program information to parents and educate them on rights and responsibilities.
• Track redeterminations and manage waiting lists or referrals as needed.
• Maintain confidentiality and provide professional customer service to clients.

🎯 Requirements

• Bachelor’s degree in child development/early childhood or related field OR 3+ years related
• Strong interpersonal, organizational, and communication skills.
• Experience with Microsoft Office Suite; ability to perform accurate data entry and documentation.
• Ability to work with diverse populations and pass background checks; willingness to travel
• Available for some night/weekend work; bilingual in English/Spanish helpful.

🎁 Benefits

• Equal Opportunity Employer; commitment to diversity and inclusion.
• Opportunities for learning and professional development.