San Francisco, BostonFull TimeSales
Remotely
apiaiclaude codeclaudecowork
Job Description
📋 Description
- Enterprise CSM for one of our largest Tech accounts
- Drive AI adoption across Claude API, Claude Code, and Cowork
- Build strategic partnerships with customer executives and stakeholders
- Lead adoption, ROI storytelling, and growth planning with the account team
- Align on business objectives and AI vision to maximize value
- Provide best practices and guidance for safe, scalable usage
🎯 Requirements
- 8+ years in Customer Success, TAM, Solutions Eng, or Strategy Consulting
- Experience with exec-level engagement in large enterprises
- Technical fluency: AI/ML concepts, SDLC, implementation patterns
- Ability to articulate value and ROI for AI products to diverse stakeholders
- Hands-on with AI tooling and Claude-related products
- Proven track record in a matrixed org with multi-unit coordination
🎁 Benefits
- Competitive compensation and benefits
- Optional equity donation matching
- Generous vacation and parental leave
- Flexible working hours
- Office space for collaboration
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