Care Coordinator

📋 Description

• Collaborate with multidisciplinary providers and staff to ensure a high-quality patient experience.
• Manage patient/provider messaging and route requests to the appropriate team member.
• Coordinate treatment plans and community resources for patients.
• Provide administrative and communications support for the provider network.
• Identify and escalate urgent patient concerns in a timely and effective manner.
• Support the Customer Experience team and patients across Remedy brands.

🎯 Requirements

• 1+ year of experience in a medical practice with knowledge of medical terminology.
• Willingness to work regular weekends and at least three holidays per year.
• Excellent verbal and written communication; primary point of contact between brands and patients.
• Attention to detail and reliable attendance.
• Service-oriented, empathetic communication with patients and internal teams.
• Proficient with online tools to deliver care and communicate with patients.

🎁 Benefits

• Base pay range for this position is $20.00 per hour.
• Medical, Dental, and Vision plan options.
• Vacation time off policy – up to 10 vacation days accrued in the first year.