Sr. Associate, CX Market Research

📋 Description

• Support the delivery of CX research programs across design, data collection, analysis, and client
• Collaborate to translate business objectives into actionable research deliverables.
• Coordinate multiple project activities and manage priorities with limited supervision.
• Build client reports and customized analyses translating findings into insights.
• Respond to client requests with timely, professional analyses and deliverables.
• Contribute to recurring client meetings and presentations.

🎯 Requirements

• Bachelor’s degree from a four-year college or university.
• 1–3 years of relevant experience in market research, CX, analytics, or related field.
• Fundamental understanding of market research, including questionnaire design, analysis planning
• Experience with qualitative and quantitative analysis and translating findings into conclusions.
• Strong proficiency in Microsoft Office, particularly Excel, PowerPoint, Word, and Outlook.
• Experience with SPSS and advanced Excel preferred.

🎁 Benefits

• Starting salary range of $70,000–$75,000 USD per year.
• Remote work opportunity for eligible Canada-based employees.
• Opportunity to work on diverse CX and market research programs.
• Exposure to qualitative and quantitative research, data analysis, and client engagement.
• Opportunity to develop expertise with research, survey, analytics, and reporting technologies.
• Collaborative environment with cross-functional and client-facing responsibilities.