ServiceTitan & Operations Support Specialist (DR)

📋 Description

• Manage and maintain ServiceTitan accounts, workflows, configurations, and operational processes.
• Support administrative and operational activities across multiple projects and client initiatives.
• Generate reports, track KPIs, organize business data, and provide accurate information to support
• Maintain CRM data and customer records while ensuring information remains organized, accurate, and
• Support job tracking, scheduling, workflow management, and other core operational activities within
• Provide platform support across ServiceTitan, Housecall Pro, and FieldEdge as required.

🎯 Requirements

• Demonstrated experience using ServiceTitan is required.
• Familiarity with Housecall Pro and FieldEdge is preferred.
• Strong administrative, organizational, and coordination skills with excellent attention to detail.
• Excellent problem-solving and critical-thinking abilities, with a proactive approach to identifying
• Ability to work independently, take initiative, and manage multiple priorities with minimal
• Strong written and verbal communication skills.

🎁 Benefits

• Fully remote, full-time opportunity.
• Opportunity to work across business coaching and home service operations.
• Hands-on exposure to ServiceTitan and other leading field-service management platforms.
• Opportunity to take ownership of meaningful operational projects and contribute directly to
• Collaborative environment with close interaction with leadership.
• Opportunity to develop expertise in CRM management, reporting, workflow optimization, and