Platform Support Analyst

📋 Description

• Support, maintain, and improve the core platform and products
• Primary point of contact for platform-related queries and incidents
• Ensure stability, performance, and availability in an AWS-based environment
• Collaborate with engineering, product teams, and partners on deployments, monitoring, and
• Develop automation and operational processes to enhance efficiency

🎯 Requirements

• Platform support experience and knowledge of system life cycle
• AWS skillset (EKS, EC2, RDS)
• Strong IT skills and teamwork orientation
• Willingness to learn new skills and technologies
• Excellent communication and relationship-building abilities
• Commitment to service excellence, quality, and meeting deadlines

🎁 Benefits

• Competitive compensation package
• Hybrid working arrangement
• Private medical insurance
• Pension scheme with 6% matching
• Holiday buy/sell options and wellbeing support