Job Description
At Jabil (NYSE: JBL), we are proud to be a trusted partner for the world's top brands, offering comprehensive engineering, supply chain, and manufacturing solutions. With 60 years of experience across industries and a vast network of over 100 sites worldwide, Jabil combines global reach with local expertise to deliver both scalable and customized solutions. Our commitment extends beyond business success as we strive to build sustainable processes that minimize environmental impact and foster vibrant and diverse communities around the globe.
JOB SUMMARY
This position willleadthe identification, evaluation, design, development, and deployment of Artificial Intelligence (AI) and intelligent automation solutions across Jabil's Indirect Procurement Technology landscape. The role will partner closely with business stakeholders to assess opportunities for process optimization, develop AI agents and automation solutions, define solution architectures, and support the organization's AI strategy and roadmap.
Our ideal candidate is an innovative, process-oriented problem solver with a passion for emerging technologies and digital transformation. The successful candidate will combine strong business acumen with technical aptitude to deliver scalable AI and automation solutions that improve operational efficiency, user experience, and business outcomes.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Identify, evaluate, and prioritize opportunities toleverageArtificial Intelligence, intelligent automation, and digital technologies to improve business processes and operational efficiency.
- Partner with business stakeholders to analyze current-state processes, define future-state solutions, and develop automation strategies aligned with organizationalobjectives.
- Design solution architectures for AI agents, workflow automations, and intelligent business solutionsutilizingenterprise technologies, APIs, and automation platforms.
- Develop, configure, test, deploy, andmaintainAI agents, prompt-driven solutions, scripts, and workflow automations supporting the Indirect Procurement Technology portfolio.
- Apply prompt engineering best practices tooptimizeLarge Language Model (LLM) performance, agent behavior, and business outcomes.
- Evaluate business use cases anddeterminethe mostappropriate solutionapproachutilizingArtificial Intelligence, Robotic Process Automation (RPA), APIs, scripting, workflow automation, or traditional system enhancements.
- Contribute to the development and execution of the organization's AI strategy and technology roadmap by researching emerging capabilities, evaluating vendor solutions, and recommending scalable approaches.
- Develop business cases and success metrics for automation initiatives, measuring adoption, operational improvements, efficiency gains, and return on investment.
- Collaborate with business process owners, application administrators, developers, and integration teams to deliver end-to-end automation solutions.
- Create technical documentation, solution designs, support procedures, andknowledgearticles for developed solutions.
- Support user adoption through demonstrations, training, change management activities, and ongoing operational support.
- Continuouslymonitoremerging AI technologies, automation capabilities, and industry best practices toidentifyopportunities for innovation.
- Comply, follow, and enforce all procedures within thecompanysecurity policy.
- May perform other duties and responsibilities as assigned.
JOB QUALIFICATIONS & KNOWLEDGE REQUIREMENTS
- Bachelor's degree in Information Systems, Computer Science, Business, Engineering, Data Analytics, ora relateddiscipline.
- Experienceidentifying, designing, or implementing AI, automation, workflow optimization, or digital transformation initiatives.
- Strong understanding of business process analysis, process improvement methodologies, and solution architecture principles.
- Experience developing AI agents, intelligent workflows, scripts, macros, API integrations, or Robotic Process Automation (RPA) solutions, ordemonstratedaptitude and strong interest in developing these capabilities.
- Working knowledge of Generative AI, Large Language Models (LLMs), prompt engineering, and agent-based workflows.
- Experience with enterprise applications, automation platforms, scripting languages, SQL, or integration technologies is preferred.
- Ability to evaluate business requirements and determineappropriate technicalsolutionsbalancing complexity, scalability, maintainability, and business value.
- Strong analytical, problem-solving, project management, and organizational skills.
- Ability to communicate effectively with both technical and business stakeholders at all organizational levels.
- Ability to create technical documentation, procedural manuals, and end-user training materials.
- Ability to manage multiple priorities while working independently in a fast-paced environment.
- Demonstrated curiosity, continuous learning mindset, and passion for emerging AI technologies and innovation.
- Preferred experience with the following software: Coupa, SAP, ServiceNow, WalkMe, BluePrism
The pay range for this role is $79,400 - $142,900. Job-related, non-discriminatory factors used to determine the actual offered rate include qualifications and experience, geographic location, education, external market data, and consideration of internal equity. The anticipated close date of this job requisition is: August 31, 2026.As part of the total rewards package, this position is eligible for a short-term incentive based on performance. In addition, Jabil offers benefits to enhance your health, wealth, and resilient self. These include medical, dental, and vision insurance plans; paid time off accruing at a rate of 3.07 hours during your first year of employment; 4 weeks of paid parental leave; in 2026, 11 company-paid holidays (9 fixed holidays and 2 optional floating holidays), subject to change yearly; 401(k) retirement plan; and employee stock purchase plan.BE AWARE OF FRAUD: When applying for a job at Jabil you will be contacted via correspondence through our official job portal with a jabil.com e-mail address; direct phone call from a member of the Jabil team; or direct e-mail with a jabil.com e-mail address. Jabil does not request payments for interviews or at any other point during the hiring process. Jabil will not ask for your personal identifying information such as a social security number, birth certificate, financial institution, driver’s license number or passport information over the phone or via e-mail. If you believe you are a victim of identity theft, contact the Federal Bureau of Investigations internet crime hotline (www.ic3.gov), the Federal Trade Commission identity theft hotline (www.identitytheft.gov) and/or your local police department. Any scam job listings should be reported to whatever website it was posted in.Jabil, including its subsidiaries, is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, or any other characteristic protected by law.
Accessibility Accommodation
If you are a qualified individual with a disability, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access Jabil.com/Careers site as a result of your disability. You can request a reasonable accommodation by sending an e-mail to or calling 727-803-7988 with the nature of your request and contact information. Please do not direct any other general employment related questions to this e-mail or phone number. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to.#whereyoubelong#AWorldofPossibilitiesOriginally posted on Himalayas
