Health Plan Operations Partner

📋 Description

• Partner with the Chief Customer Officer to prioritize customer strategies and engage health plan
• Lead bi-weekly Customer Advisory Committee operations, including agenda, materials, and
• Synthesize executive forum insights into strategic priorities.
• Coordinate customer engagement across product and business teams; clarify ownership and reduce
• Track adoption, value realization, and insights around high-cost medication initiatives.
• Strengthen CRM processes and cross-functional visibility into customer activities.

🎯 Requirements

• Bachelor’s degree in business, healthcare administration, pharmacy, or related field; advanced
• 7+ years of progressive healthcare experience, including direct work with health plans.
• Strong understanding of health plan landscape and senior healthcare leadership priorities
• Experience in pharmacy/PBM or health plan environments preferred.
• Experience supporting executive governance bodies with agenda prep, communications, coordination
• Executive presence with credibility and ability to communicate with senior stakeholders.

🎁 Benefits

• Annual base salary $120,000–$140,000, plus variable compensation.
• Competitive total compensation based on experience, location, seniority, and business factors.
• Medical, dental, and vision insurance with 100% teammate premiums covered and 50% dependents.
• 401(k) with 100% employer match up to 5% of salary.
• Flexible vacation policy.
• Generous paid parental leave.