UM Administration Coordinator

📋 Description

• Support utilization management policies, procedures, and day-to-day operational activities in
• Complete routine administrative, clerical, operational, customer support, and computational tasks
• Maintain accurate records, documentation, and other information used to support utilization
• Prioritize assigned work, manage competing deadlines, and consistently meet quality, productivity
• Assist with activities that promote appropriate member care and services while following defined
• Identify and escalate questions, issues, or cases that fall outside established guidelines or

🎯 Requirements

• Administrative or technical support experience, ideally in a structured operational or
• Strong verbal and written communication skills, with the ability to convey information clearly and
• Excellent attention to detail and the ability to maintain accuracy when handling repetitive or
• Strong typing, computer navigation, and multitasking skills, including the ability to work across
• Ability to organize competing priorities, manage deadlines, and consistently follow established
• A customer-focused mindset and genuine interest in contributing to better consumer and member

🎁 Benefits

• Annual salary: $39,000–$49,400, with actual compensation varying based on location, skills
• 100% remote work across the United States, with occasional travel potentially required for training
• 40-hour full-time schedule.
• Medical, dental, and vision coverage.
• 401(k) retirement savings plan.
• Paid time off, company and personal holidays.