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google workspacenotionslackrbacmacossamlssojira service management
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Job Description
📋 Description
- Handle L2 IT escalations across time zones
- Admin tools, access provisioning, and onboarding/offboarding
- Incident response for phishing, malware, and account issues
- Automation and integrations to reduce manual work
- Mentor L1 and maintain runbooks and playbooks
- Manage corporate SaaS tools and identity stack
🎯 Requirements
- 5 years IT support experience, 3–5 years at L2/Sysadmin
- MacOS administration and end-user troubleshooting
- Strong Google Workspace admin skills
- Security incident handling knowledge
- Identity and access management with SSO/SAML/SCIM
- Documentation skills and mentoring capability
🎁 Benefits
- Private medical insurance for employee & family
- 23 vacation days per year
- 11 paid holidays
- 5 company-paid sick days
- English learning courses
- Remote working
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