Head of Service Nederland

📋 Description

• Lead the Dutch service organization (approx. 80 technicians).
• Ensure safe, high quality, and customer-focused service.
• Translate international strategy to the Netherlands and contribute to org development.
• Drive ownership, collaboration and continuous improvement.
• Manage KPIs, capacity, productivity, and financial results.
• Collaborate with six managers and international teams.

🎯 Requirements

• HBO+ or WO level with extensive management experience in technical service/operations.
• Experience with organization development, change management, andContinuous improvement programs.
• Strong business and financial acumen; retail/ supermarket sector experience is a plus.
• Fluent Dutch and English.
• Residence within a 30-minute travel of Apeldoorn; interest in AI developments.
• Available full-time (38 hours/week).

🎁 Benefits

• Company culture and development opportunities.
• Flexible work arrangements and 25 vacation days + 2 diversity days.
• CAO Metalektro alignment; competitive package and potential permanent contract.
• Open harmony between work and private life; multiple employee events and wellbeing programs.