Support Specialist, Data (Multilingual)

📋 Description

• Support clients of data products from various organizations.
• Understand client pain points and help them maximize Hudl solutions.
• Collaborate with product teams to advocate for customer needs.
• Engage with users via video conferences or email with empathy and clarity.
• Focus on data-related tasks and multilingual communication.
• Work with high-profile sports organizations in a global context.

🎯 Requirements

• Data fluent. Python or R coding, with strong SQL for data cleaning/manipulation.
• Client-focused communicator. Confident in engaging with users and explaining solutions clearly.
• Problem solver. Troubleshoot technical issues and deliver reliable support.
• Team player. Flexible with schedules and channels, partner with product teams.
• Multilingual. English plus at least one other European language.

🎁 Benefits

• Inclusion at Hudl content about diversity and belonging.
• Policy and resources supporting authentic representation at work.