AVP, Solution Consulting - CRM CoE Lead, EMEA
ServiceNowRemotely
customer servicecrmsolution consultingpre salescrm architecturerevenue intelligence
Job Description
📋 Description
- Drive CRM solution consulting across EMEA and translate capabilities into field-ready talks that
- Coach and scale CRM experts, enabling consistent value delivery across geographies
- Engage with sales, pre-sales and product teams to define narratives and customer conversations
- Lead development of field-ready tools, demos, and guidance for CRM offerings
🎯 Requirements
- 10+ years enterprise software pre-sales with CRM or related domains
- Experience in CRM architecture: CSM, FSM, Sales Cloud, revenue intelligence
- Proven ability to coach large teams across geographies
- Strong storytelling and technical validation skills for complex deals
- English fluency; international/EMEA experience a plus
- Strategic thinker with ability to translate market feedback into enablement content
🎁 Benefits
- Global impact with ServiceNow CRM portfolio
- Collaborative, high-growth environment
- Senior leadership opportunity in a matrixed organization
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