IT Support Engineer

📋 Description

• Own end-to-end IT onboarding and offboarding, including accounts and devices.
• Administer core services: Google Workspace, Atlassian, Okta, LDAP, VPN, SIP.
• Provide on-site and remote IT support with strong customer focus.
• Manage office IT equipment lifecycle: procurement to decommissioning.
• Maintain vendor relationships for IT hardware and services.
• Support internal events and desk moves / office reconfigurations.

🎯 Requirements

• 3-4 years hands-on IT experience covering hardware & software support.
• Professional working proficiency in English; can explain tech to non-tech staff.
• Hands-on with core systems (Google Workspace, Atlassian, Okta, LDAP, VPN).
• Experience with office networking, AV, conference-room systems, CCTV, backup and recovery.
• Excellent interpersonal, customer-service mindset; independent and proactive.

🎁 Benefits

• Clear IT documentation and runbooks.
• Opportunity to grow in a dynamic, entrepreneurial team.