Member Support Expert - Canada 🇨🇦

📋 Description

• Deliver exceptional member support in Canada
• Collaborate with Product, Ops, Sales, Insurance teams
• Own strategic projects to scale Care operations in Canada
• Assist onboarding and improve member experience
• Mentor junior Care team members (optional)
• Contribute to cross-functional improvements

🎯 Requirements

• 3+ years of experience
• Excellent written & spoken English
• Strong problem-solving skills
• Organized with good time management
• Ability to simplify complex topics
• Empathetic, user-centric, proactive

🎁 Benefits

• Competitive compensation
• Salary, equity, comprehensive benefits
• Perks & benefits details linked in posting