Senior Operations Specialist, Hosting

📋 Description

• Review onboarding funnels for incoming Experiences and evaluating their readiness for listing on
• Ensuring key performance metrics are consistently met across Operations workflows.
• Develops a strong understanding of domain knowledge — including core processes, procedures, and
• Support complex and nascent workstreams using operational diligence, and expertise driven
• Drives the quality and effectiveness of own work by proactively identifying, proposing, and
• Identifies opportunities for process improvements and initiates implementation of solutions to

🎯 Requirements

• Bachelor's degree in a relevant field or equivalent practical experience.
• 3+ years of experience in Operations or relevant field.
• Ability to interpret and apply policies, QA standards, and operational guidelines.
• Quick learner — ability to absorb training on new tools and processes.
• Agile and adaptive thinker with the ability to respond to evolving business needs.
• Strong verbal and written communication skills.

🎁 Benefits

• Commitment to inclusion and belonging; Airbnb encourages diverse ideas and inclusive behavior