Sr Technical Account Manager

📋 Description

• Client-facing TAM role with ~4 strategic accounts
• Collaborate with Customer Success to define engagement plans
• Manage milestones, provide status updates, mitigate risks
• Centralize client technical information and contribute to account strategy
• Support growth of Field Engineering through process optimization
• Provide hands-on guidance on Dataiku platform architecture and operations

🎯 Requirements

• 7+ years in a customer-facing technical role
• Strong client-facing communication and pre/post-sale ability
• Linux system administration, networking
• Experience with LDAP, Kerberos, AD, IAM
• Hands-on with AWS, Azure, GCP
• Kubernetes, Hadoop and/or Spark administration/troubleshooting

🎁 Benefits

• Compensation disclosed during interview; eligible for incentive program
• Comprehensive benefits: stock options, medical/dental/vision, 401k, paid leave