Director of Supply Chain Operations

Objective:

The Director of Supply Chain leads a talented team in driving all aspects of supply chain operations for our early-stage but rapidly growing company. The role entails developing, executing, and improving processes, tools, and systems that encompass forecasting, sourcing, procurement, outsourced manufacturing, inventory management, 3PL management, fulfillment, logistics.

You work nimbly and tactically, managing day-to-day supply chain activities while also strategically implementing practices for continuous improvements and future growth. You are expected to understand and orchestrate current state systems and supply bases, project future state needs, and roadmap initiatives to help Sunday deliver on its growth plans. As both player and coach (with emphasis on coach), you both digest spreadsheets and also develop team members as technical subject matter experts and as people managers.

Responsibilities:

• Day-to-Day Operations

• Owning ultimate accountability for delivery to customers, direct and wholesale, on time and in full; accountable for processes, activities, systems and people that enable effective and efficient customer fulfillment, including forecasting, supply planning, production scheduling, purchase order management, and logistics

• Overseeing supplier/manufacturer management

• Overseeing supply chain and inventory management to ensure that Sunday is positioned to meet sales goals and growth plans without running out of stock and overcommitting to inventory

• Developing and continually refining S&OP and other cross-functional planning processes

• Participating in new product development efforts to make sure projects are completed on-schedule

• Holding accountability for maintaining, improving, and creating new key relationships across suppliers and other network partners

• Sourcing and developing new products and components, in partnership with R&D team

• Overseeing transportation domestically and internationally

• Engaging with the Retail and DTC teams to ensure collaboration with each function that delivers success for both parties

• Performance Tracking

• Defining, refinding, establishing key performance metrics and benchmarks to measure the success of the materials and logistics initiatives

• Monitoring and tracking program effectiveness using reports, dashboards and scorecards on the operational status and maturity of programs

• Strategic Planning

• Creating the strategic plan for supply chain based on evolving business plan and market dynamics. Determining overall optimal supply chain future state (capacities, costs, capabilities, geographics, etc.), leveraging best practices and innovative solutions

• Working directly with management teams to define future states and how we will get there; driving balance of current business needs with need to invest into the future

• Leading cross-functional, strategic projects for Supply Chain. Scope, plan and execute financial and quantitative analyses that will yield critical answers to the strategic questions at hand

• Partnering with functional owners to translate strategic objectives into a project roadmap including people, process, systems and assets

• Connecting the dots across multiple strategies and time horizons, and maintaining a holistic understanding of the business across all functions to maintain or evolve long-term strategies

• Technology Enablement

• Understanding and improving current supply chain technology in line with short and longer term objectives

• Evaluating best in class supply chain technology and infrastructure suitable to the scope and size of the business, as well as scale for future growth.

• Contributing to the technology strategy by identifying, assessing and recommending external trends in technology and methodologies.

• Finance and Accounting Partnership

• Partnering with Finance and Accounting for cash forecasting and cost classifications, relating to purchasing projections, COGS analyses, operational expenditures, and capital expenditures

• Driving development and tracking of supply chain budgets in accordance with the overall strategy to achieve company goals

• Contributing to operations planning process including SKU Rationalization, departmental planning, revenue forecasting and completing a final budget

Management Responsibilities:

• Daily management of the Operations Department

• Meet with each of your reports to create action plans, check-in on project/performance, and discuss opportunities for improvement.

• Ensure that your reports have the resources that they need to create innovative processes that drive supply chain efficiency

• Coach and manage your team through technical obstacles, and provide direction for improvement

• Have a deep understanding of your reports focus areas and enable them to have ownership of their function and work autonomously

• Mentor, coach, and grow current team members in technical subject matters and in managerial competencies

• Advise department managers on strategies to advance their teams and cultivate their development as leaders

• Implement processes and systems that scale and support a high-functioning team

• Scoping, recruiting, and hiring additional talent as needed

• Support of the teams:

• Have the flexibility to seek out, study, and implement new leadership initiatives within the team.

• Implement a culture where more routine feedback is embraced

Functional Competencies:

• +10 years of progressive supply chain leadership, including Director roles or equivalent

• Functional expertise across sourcing, outsourced manufacturing, 3PL logistics, quality, and cost optimizing

• Expertise: you use your experience in ecommerce, direct-to-consumer, and the CPG business to leverage best practices and foster innovation in operations

• Experience sourcing from and managing international suppliers

• Key characteristics: detail-oriented, assiduous, drive for results, positive, collaborative, flexible, transparent, passion for learning, and empathetic

• Ability to prioritize and drive many projects simultaneously with sense of urgency

• Leadership: you are a driven leader who is able to inspire and motivate your department towards high performance

• Roll up the sleeves, positive, can-do spirit! You look forward to being part of a ‘lean & mean’ team and are willing to pitch in with whatever needs to get done

Core Competencies:

• Communication & Collaboration

• Inspirational Leadership

• Influence

• Execution & Results

• Vision & Direction

• Build Talent & Develop People

As a company rooted in nature, we deeply understand the benefits of diversity. We work to build a culture that attracts a diverse mix of talented people to help us bring lawn care out of the dark ages. We are committed to building a diverse, vibrant team that brings determination and passion to our work everyday.