Job Description
Join One of Northern California’s Fastest-Growing, Independently Owned Distributors!
We’re looking for a Lighting Quotations Specialist to join our Lighting team with a preferred location in Hayward, CA, and flexibility to work from one of our other ALCAL branch locations, where you’ll help customers bring their lighting projects to life. From preparing competitive quotations and managing quote revisions to collaborating with sales, manufacturers, and agency partners, you’ll play a key role in delivering exceptional service and building lasting customer relationships. If you enjoy problem-solving, thrive in a fast-paced environment, and are eager to expand your lighting product knowledge, we’d love to hear from you.
Why You’ll Love Working Here
We take pride in creating an environment where people thrive, personally and professionally. Here’s what we offer:
- Competitive Pay: $37.00 - $46.00 per hour depending on experience
- Bonus Opportunities
- Hybrid Work Schedule: 7:00am – 4:00pm,; 3 days in office, 2 days remote
- Comprehensive Benefits: Medical, Dental, and Free Vision Insurance
- 401(k) with Employer Match
- Company-Paid Life, AD&D, and LTD Insurance
- Paid Holidays and Generous PTO
- Employee Wellness Programs
- Fringe Lifestyle Benefit
What You’ll Do
As a Lighting Quotations Specialist, you are responsible for handling our customer’s needs from request for quote to quoting the customer. This includes fielding calls and emails for requests, changes, and re-bids. Communication with customers, salespeople, and Manufacture Reps is critical for this role. This position is responsible for problem solving, organization, product knowledge, and knowledge about new products. Additional responsibilities include being able to provide support to Lighting Project Managers and Sales when needed, work with customers to build relationships, and ensure Alameda Electrical Distributors is the go-to for their Lighting needs.
Key Responsibilities
- Required to request manufacturer quotations, track progress of quote, and enter all data into Cahill and Job Management to finalize customer quotation in a timely manner.
- Must review quote for accuracy and completeness to ensure profitability for Alameda Electrical Distributors prior to issuing.
- Must be cognizant of all necessary components required to complete the requested bill of material.
- Partner with salespeople and manager to determine margin based on quotation details, ensure customer satisfaction, and promote future business.
- Work with internal/external stakeholders, manufacturers, and lighting agencies to obtain information for customer projects.
- Answers phone calls an email related to respective projects, ensuring that the messages are transcribed correctly and whether a follow-up action is necessary.
- Review and analyze reports to inform stakeholders, manage business flow, diagnose quotation problems, and advise implications of given data.
- Responsible for product knowledge, understanding current CA T20/T24 standards, old technologies, new technologies, and new vendor products to help advise customers and stakeholders.
- Maintaining an amicable relationship with all Lighting Reps to ensure AED receives a competitive discount.
- Able to provide back up to Lighting Project Managers and sales, as needed.
What We’re Looking For
- Excellent written, verbal, and interpersonal communication skills, including phone, email, and in-person interactions.
- Customer-focused with strong customer service and relationship-building skills.
- Lighting product and electrical distribution experience preferred.
- Strong analytical, troubleshooting, and problem-solving abilities.
- Ability to identify, investigate, and resolve discrepancies proactively.
- Self-motivated with a commitment to continuous improvement.
- Strong organizational and time management skills with the ability to manage multiple priorities and meet deadlines.
- Ability to work independently with minimal supervision and collaboratively in a team environment.
- Positive attitude, strong work ethic, and high ethical standards.
Required Experience
- Minimum 2+ years of experience working as a full-time quotation’s specialist, administrative assistant, project assistant, or a similar role is preferred.
- Knowledge of Solar Eclipse, Job Management, and Cahill preferred.
- Basic Intermediate or better knowledge of personal computers and peripherals, word processing and spreadsheet software, e-mail, and the Internet.
- Microsoft Suite, including Word, PowerPoint, Excel, Teams, Outlook, OneNote, and Planner.
About Us
Over the past decade, Alameda Electrical Distributors & California Service Tool has grown to 15 locations across Northern and Central California, and we are proud to now be open in Sparks, Nevada! Ranked among the top 100 companies in our industry nationwide, we operate under two trusted brands and specialize in tools, safety, specified products, electrical supplies, alternative energy, and automation. Our core customers include commercial and industrial contractors, as well as facility and OEM clients who rely on our expertise and reliability to keep their businesses moving forward.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
