Claim Specialist I

📋 Description

• Handle commercial auto claims across the US while delivering exceptional customer service at scale.
• Work in a hybrid model with remote work and up to one day per week in the Dallas office.
• Be the first point of contact for fleet managers, drivers, and agents after an incident and

🎯 Requirements

• Active listening and communication skills with customers.
• Customer-focused approach to support stressed or anxious callers.
• Strong attention to detail and ability to work across multiple systems.
• Good problem-solving skills and sound judgment.
• A Texas Adjuster License, or willingness to obtain one within six months.
• High School Diploma or GED.

🎁 Benefits

• Salary $42,000 - $45,000 depending on experience and location, plus stock options.
• 25 days of holiday, 5 sick days, 8 federal holidays.
• Medical, dental and vision health insurance.
• Life insurance, short-term and long-term disability, parental leave.
• 401(k) with 4% company match, commuter benefits, and flexible working hours.
• Annual training allowance and wellbeing stipend; unlimited AI usage with Claude and Gemini.