Renewals Operations Analyst

📋 Description

• Execute a comprehensive renewals playbook to streamline the renewal process and improve overall
• Collaborate with Customer Success and Sales teams to create targeted outreach and engagement
• Prepare pricing schedules and effectively negotiate pricing with customers, aiming for successful
• Work closely with internal Legal and Finance teams to draft and execute renewal contracts, ensuring
• Maintain and update accurate renewals forecasts, proactively identifying any potential risks or
• Engage in cross-functional collaboration with various teams to gather essential documentation and

🎯 Requirements

• Minimum of 1 year of experience in Sales, Account Management, Deal Desk, or Customer Success
• Demonstrated success in thriving within a fast-paced, dynamic, and high-growth technology
• Proficient in contract verification, maintaining data integrity of all quotes, and reviewing terms
• Ability to effectively manage account team deal desk requests and lead renewal/commercial
• Possess a positive attitude, high level of motivation, and a genuine passion for business
• Excellent communication skills (written, verbal, and presentation), with the ability to articulate

🎁 Benefits

• Comprehensive healthcare options for individuals and families
• Flexible vacation policy and paid company holidays
• 401(k) with company match
• Paid parental leave, wellness stipends, and HSA contributions
• Professional development and growth opportunities
• A collaborative office environment with weekly catered lunches