Vendor Relations Specialist

📋 Description

• Maintain and update a qualified field service vendor list by state, ensuring coverage and timely
• Identify/escalate needs for vendor resources; onboard new vendors with sourcing teams.
• Act as primary link between Operations and Vendor Management; handle escalated orders and vendor
• Monitor KPIs to identify trends and improvement opportunities.
• Conduct regular vendor meetings to discuss metrics and improvements.
• Provide feedback to ensure SLAs are met or exceeded.

🎯 Requirements

• Customer Service Experience – manage/enhance vendor relationships.
• Analytical Skills – proficient in Excel for data analysis/visualization.
• Communication Skills – strong verbal/written communication.
• Problem-Solving Abilities – resolve complex vendor issues.
• Project Management Skills – manage multiple priorities with deadlines.
• Self-Management – autonomous with proven results.