Customer Service Return Agent

📋 Description

• You welcome customers on arrival and provide a friendly return experience
• Inspect vehicles for damage, fuel, and mileage; route issues appropriately
• Handle returns, explain final charges, and ensure a clear process
• Promote SIXT products/services where applicable
• Tag vehicles for maintenance and move them to correct locations
• Work in various weather, take on extra tasks as needed

🎯 Requirements

• Education & Experience: High school diploma or GED; 1+ year in customer service
• Licenses & Authorization: 18+, valid driver’s license, clean record; authorized to work in the
• Computer Skills: Basic computer navigation, MS Office
• Work Hours & Travel: 40 hrs/week; day/evening shifts; travel 5–10% (may be by plane)
• Uniform & Language: Uniform required; foreign languages a plus

🎁 Benefits

• Healthcare coverage (medical, dental, vision), life insurance, hospital indemnity, pet insurance
• PTO & Holidays; time and a half for holidays
• Employee Assistance Program
• Exclusive Employee Rentals & discounts; family rental options
• Uniform with weekly dry cleaning