North AmericaFull TimeOperations
Remotely
team leadershiprisk managementstakeholder managementdeliveryenterprise saasdelivery governancemilestone governance
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Job Description
📋 Description
- Own delivery governance across the full portfolio for enterprise to high-volume accounts.
- Build a risk-visibility system with dashboards and escalation triggers.
- Define milestone gates and ensure team accountability across scales.
- Hire, develop, and lead a PM team; create career paths and scalable standards.
- Design scalable delivery models and a project coordinator function to support high volume.
- Partner with Architecture to align system design ownership with project accountability.
🎯 Requirements
- 8+ years in project or program management for software implementations; 5+ years leading a PM team.
- Direct experience delivering enterprise SaaS within delivery teams or partner organizations.
- Experience designing delivery models for multiple scales (high-touch and high-volume).
- Track record building or scaling a PM function or operating system where none existed.
- Comfortable owning project outcomes without owning the technical solution.
🎁 Benefits
- (US-ONLY) Healthcare coverage for employees and dependents.
- Flexible time off and quarterly mental health days.
- Annual stipends for professional development and caretaking.
- Work anniversary bonuses and retirement savings options (US-Only).
- Premium tools and inclusive ERGs supporting DEI.