RigaFull TimeOperations
Remotely
paymentsincident managementchargebacksreconciliationstakeholder communication
Job Description
📋 Description
- Responsible for day-to-day running of payment processes worldwide
- Engage with multiple teams to manage reconciliations and payment queries
- Raise, participate in and lead incidents affecting payment processing or reconciliation
- Support internal stakeholders and external partners (banks, suppliers)
🎯 Requirements
- Exceptional attention to detail
- Curiosity to learn and courage to ask questions
- Ability to prioritise multiple tasks and switch between them
- Sense of ownership and proactive problem solving
- Excellent English written and verbal communication
- Strong analytical skills and identification of improvement areas
🎁 Benefits
- Wellbeing and medical cover
- Work away scheme – travel up to 90 days within a 12 month period
- Adaptive Working – flexible working around your lifestyle
- Parental leave to support life events
- Learning Budget – annual professional development allowance
- Time off – generous holiday plus volunteer and wellness days