Consumer & Customer Engagement Manager, Allergan Aesthetics

📋 Description

• Develop and lead consumer and customer engagement strategies across channels
• Design end-to-end customer journeys in online, in-clinic, and offline touchpoints
• Translate consumer insights into marketing initiatives to drive loyalty
• Collaborate with sales, clinical, and marketing teams to execute DTC campaigns
• Oversee CRM programs including loyalty and lifecycle communications
• Monitor engagement KPIs and optimize campaigns for performance

🎯 Requirements

• Strong expertise in consumer engagement marketing
• CRM and customer lifecycle management experience
• Experience in aesthetics, healthcare, or wellness marketing
• Digital marketing, analytics, dashboards, and data-driven decision making
• Strategic thinker with storytelling and stakeholder management skills

🎁 Benefits

• Cross-functional collaboration with sales, medical, and creative teams
• Opportunity to lead end-to-end marketing initiatives
• Focus on premium aesthetics and brand credibility