Head of Community, Enterprise Marketing

📋 Description

• Lead and mature a global community function spanning ambassadors, regional leads, and enterprise
• Develop a sharp operating model and measurement framework tying activities to business outcomes.
• Build community across audiences, seniority levels, and roles with aligned programs.
• Drive bottoms-up adoption to enterprise expansion and integrate with Sales/CS motions.
• Unify training, certification, enablement, and community support into a scalable path for Claude
• Collaborate with Brand and Comms to shape where community appears in Anthropic’s brand.

🎯 Requirements

• Experience building/leading a community or customer advocacy function that drove retention
• Proven success leading a distributed team of program owners and regional leads with commercial
• Ability to think in funnels and segments; own metrics and defend how community moved them.
• Experience linking self-serve adoption to enterprise expansion; clear understanding of community’s
• Comfort working with technical audiences and bridging API-first developer communities with
• Strong writing and communication; able to engage both staff engineers and CIOs and operate in

🎁 Benefits

• Role may require in-office presence in SF or NY at least monthly with up to 40% travel for
• Competitive compensation and benefits; optional equity donation; generous vacation and parental
• Policy-aware AI usage guidance and a collaborative, research-driven environment.