IT Operations Analyst

📋 Description

• Handle IT operations to support Harvey in SF office.
• Onboard/offboard employees for productive start-to-finish.
• Provide white-glove IT support across all levels.
• Administer Google Workspace, Okta, Slack, Zoom, and MDM (Jamf/InTune).
• Assist with meeting room tech and hybrid A/V experiences.
• Troubleshoot devices, apps, access, peripherals, and networking.

🎯 Requirements

• 3+ years in IT support in a startup/tech environment.
• Strong identity/access mgmt (Okta), Google Workspace, macOS management.
• Experience with Google Workspace, Okta SSO/MFA, Slack, SaaS tools.
• Scripting/automation experience (Python, Bash, Okta Workflows).
• Excellent communication and customer service for leaders.
• Proactive, employee-first mindset in a growth environment.

🎁 Benefits

• Collaborate with BizTech, engineering, and security teams.
• Opportunity to scale IT operations as Harvey grows.
• Competitive compensation and performance-driven growth.